Consumers, save for legal persons, have the right to exchange or return ordered product within 14 days. The 14 day term starts from receiving the notice that the product has arrived at parcel terminal or a post office or in the case of courier service, when the package arrives at your address.
To withdraw from the contract please send an application for withdrawal to firstname.lastname@example.org.
Purchased products can be returned within 14 days of the application for withdrawal is made.
The returned product must be undamaged, complete, unused and in the original package.
The customer will pay the cost of returning the goods.
Read the web-shop terms and conditions chapter about the conditions of withdrawing form the contract.
Refunding the wrong or bad quality product
If the product does not correspond to the order or is defective, please inform us immediately, but not later than two months after becoming aware of the defect or nonconformity.
For this please fill the product returns application and send it to email@example.com.
The seller may waive the requirement for the return of non-quality product.
Read the web-shop terms and conditions chapter about the conditions of returning the products not conforming to contract terms .
Please address the return: A.L.M. Automotive OÜ, Koplipere 29, 75310 Rae, Estonia
Withdrawal before the execution of the order
If you wish to cancel an order after the payment for the products, but before delivery of the goods, please report immediately to firstname.lastname@example.org .
Please indicate your order number and add your contact details (name, surname, date of submission of the order, telephone number, bank account number) in the e-mail.
In case of contract withdrawal we will refund you the purchase price of the goods with the delivery charge to you no later than 14 days from the date of withdrawal petition reached us. Money will be refunded to withdraw from the statement given in the current account.
The seller has the right to delay the return of the amount paid until you have returned the product or you have filed a proof of return.